Service

Know-how and commitment

HWR-CHEMIE® is a partner you can rely on. We provide not only the best possible products for your specific applications, we provide the best customized service as well. Ever since we first started, we have made it a top priority to turn good ideas into tangible benefits for our customers. Our best idea so far was to place our best bet on highly motivated and well-trained employees who personally attend to your needs and wishes and serves as your dedicated local points of contact.

We are your specialist for systemic solutions

We have successfully developed more than 160 products to suit our customers’ various needs and applications which we keep in our product range at all times. All of these products are based on our philosophy of maximum user friendliness. That’s why our products complement each other perfectly, making HWR-CHEMIE® the perfect partner for systemic solutions to meet any requirement. Let us show you how easy it is to cover all your needs from a single source!

Hygiene is too importand to be left to chance. Our trained and experienced specialists show you how to ensure a verifiable and lasting hygiene in your company.

Do you have any special wishes?

To HWR-CHEMIE®, service is more than lip service. The sky is the limit – anything to keep our customers satisfied. That’s why we’ll be happy to bottle our products in special customized containers, dye them in the colours of your choice, or scent them with a fragrance of your choice – to name just a few examples. And how may we help you?

Added value from the professionals

At your request we’ll be happy to customize cleaning and hygiene programs tailored specifically for your needs. We also prepare HACCP concepts for food-processing enterprises and conduct appropriate training sessions. National federal food hygiene regulations require companies to implement a quality management system pursuant to HACCP (risk analysis and critical control issues), regardless of company size.

The complexity and effort required for that purpose is often overwhelming to in-house employees. That is why we offer operational and risk analyses for all areas concerned with food safety. Let us take matters in our hands: we determine your critical control issues, we prepare customized HACCP manuals, we work out test routines, and we train your employees.

Good advice is just a phone call away!